At Soot Kapaas, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from our website (www.sootkapaas.com).

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1. Information We Collect

When you use our website or place an order, we may collect the following information:

• Personal Details: Name, email address, phone number, shipping/billing address.
• Order Details: Products ordered, payment method, order history.
• Technical Information: IP address, browser type, device information, and pages visited (via cookies and analytics tools).

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2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders
• To communicate updates regarding your purchase
• To improve our website’s performance and user experience
• To send promotional emails, offers, and product updates (only if you opt-in)
• To comply with legal obligations and prevent fraudulent activity

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3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your data only with:

• Trusted service providers (e.g., payment gateways, courier partners) to fulfill your order
• Legal authorities, if required by law, to comply with legal processes or protect our rights

All such partners are bound by data confidentiality agreements and use your information only for service-related purposes.

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4. Data Security

We use appropriate security measures to protect your information:

• Encrypted payment gateways
• Secure server environments
• Restricted access to customer data

However, please note that no method of online transmission or storage is 100% secure.

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5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Understand visitor behavior on our site
• Save your preferences for future visits
• Improve website performance and personalize content

You can disable cookies in your browser settings if you prefer not to allow tracking.

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6. Your Rights

You have the right to:

• Access, update, or correct your personal data
• Request deletion of your data from our systems (unless required by law for order records)
• Opt out of marketing communications at any time

To make such requests, please contact us using the details below.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Last Updated” date.

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8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

📧 Email: info@sootkapaas.com
📞 Phone/WhatsApp: 914010 3131