Thank you for shopping with Soot Kapaas. We’re committed to delivering handcrafted comfort right to your doorstep with care and clarity. Please review our shipping and delivery terms below.

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Shipping Charges

Our shipping charges are calculated based on the total weight of your order:

• Orders below 1 kg: ₹100
• Orders 1 kg and above: ₹200
• FREE Shipping on orders above ₹5000 (cart value)

Shipping charges will be automatically applied at checkout based on your order weight and total cart value.

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Shipping Locations

We currently ship across India to all serviceable pin codes via trusted courier partners.
📦 No international shipping is available at this time.

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Delivery Time

• Orders are usually processed within 1–3 business days after confirmation.
• Delivery timelines vary by location but generally take 4–8 business days after dispatch.
• During peak seasons or festive periods, shipping may take slightly longer.

Once your order is shipped, you will receive an email and/or SMS with tracking details.

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Important Notes

• Please ensure your shipping address and contact information are accurate at the time of order.
• In case of any delivery issues or delays, feel free to reach out to us at [your customer service email/contact].
• We are not responsible for delays caused by unforeseen circumstances like weather, public holidays, or courier disruptions.

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Need Help?

If you have questions about shipping, order tracking, or delivery timelines, our team is here to assist.
📧 Email: [your support email]
📞 Phone/WhatsApp: 914010 3131

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Soot Kapaas – Bringing timeless comfort to your doorstep, one handcrafted piece at a time.